5

I just had some work done with Tim and his crew at Premier Auto Service Loveland, they were quick, helpful, fun, and the car works! Their waiting area is well stocked with snacks and comfy seating. I recommend that you go see Premier for your auto repair/service needs!!

3

I went through Repairpal (dot) com to find a shop to fix my fuel pump. I chose a participating shop close to my home (Premier Auto Service Loveland) that offers a 12month/ 12,000 mile warranty. I had the repair done on March 17th, drove the car home and needed to have the car returned to the shop two days later as the repair made did not adequately address the problem. I received a call from Glen on the 20th stating it was going to cost an additional $120 for them to fix the fuel pump. As this was supposed to be covered under warranty, I was very upset by the news... what's the point of having a warranty if it isn't going to be honored? Tim, the owner, worked with Andrew from RepairPal to deliver on the warrantied repairs at no additional charge and apologized for any miscommunication regarding the pricing and repair work. While I am not happy that I had to go through the extra hassle, I am very pleased that Tim stepped up and remedied the situation - even going the extra mile to show me the parts used and how they work together to give me a better understanding of the repairs made.

We're committed to honoring our warranty, Melissa, and I apologize for any miscommunication on our behalf during your repair process. This being said, I'm happy we were able to help out in the end, and I hope you'll consider us again the next time you find yourself in need. We'll be glad to lend a hand again in the future. -Tim P.

- Premier Auto Service Center of Loveland
5

. The work was done as expeditiously as possible. This was a complex job and very labor intensive. Premier met the original timeline. They worked cost effectively to complete the job which is very involved. They understood the customers concerns and worked to achieve a win-win solution.

5

. The best of the best. Bring our 3 cars here and have done so for some years. Excellent service. Honest, dependable, timely, great with updates, good staff which are very communicative, friendly, engaging, cannot say enough good things. RJW

5

. Always friendly & helpful. Have always been very trustworthy and easy to work with!

5

. As usual the service was great and the technician even stayed beyond closing to finish the job. Thanks.

5

. Every time I bring my car to Premier it is excellent service and they get me in and out quickly.

5

. Had brake work done on my Ford Edge. Very happy. We use Premier Auto for any work we need on our vehicles.

5

. Got an evaluation and estimate on a brake job. Will make appointment to complete job soon.

5

. Tim and his guys are the best . All my car service maintenance goes to Tim & Premier Auto !!